Sutter Hotel Incorporated
584 14th St
Oakland, CA 94612-1443

Found 1 report:

We really liked the Sutter Hotel...the staff is 5 Star. I was aware that there was an issue with pests...and the rooms could definitely use a thorough cleaning. The price was right...considering the out of control cost of housing in Oakland.

We were in 3 rooms over a period of 2 months. We switched to a less expensive room on a lower floor; the first night of our week, I woke up itching and had noted earlier the feeling of being bitten...thought a mosquito.

I turned on the light and saw

a bug on the bedside table and smashed it. A bloody red blistery bug carcass streaked on the table.

At that point, I looked to my sleeping 12-year old and this giant version of what I had just smashed crawled out from under him. I smashed that and a beet red smear appeared on the white sheet. PANIC...disgust...filth...itchy, creepy crawly, nasty...I looked closer and they were everywhere. All sizes...the bigger ones confirmed I was not seeing things...

They treated the room and returned half my money. I did not sleep in the room...I took my son to my van...which I fear I may have contaminated.

I am struggling to maintain stability for my family and having to deal with the cost of trying to decontaminate myself and possessions has made my situation 10 times worse. Suicidal thoughts...seriously.

I have kids...I wont kill myself over this...but I am sitting here with a van packed with bug contaminated things...all my money has gone to cleaning products and laundry...I am homeless, hungry and cant go anywhwere for fear of contaminating someone. Heinous situation.

see full report...

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