Anonymous on 04/08/2012
We stayed at this hotel in June of 2011. It's absolutely beautiful and we had no problems until I woke up on our third night and found a bed bug on my pillow. We weren't sure what it was until I turned on my computer and googled bed bugs. Sure enough, it was a bed bug. We called the front desk and told them we found a bedbug and we planning on leaving immediately. They told us to come down to the front desk when we were ready to leave. We packed up our stuff as quickly as possible and met
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the manager in the lobby. He asked to speak with me outside, so that other guests could not hear our conversation. He apologized for the inconvenience and comped our third night. This incident had ruined our intentions of ever going on another trip again. We got home and threw out all of our luggage because we had read what a pain it was to rid of bedbugs. Anything that couldn't be put in the dryer (to heat and kill any hitchhikers) was put in our freezer. My entire family and trouble sleeping for weeks because we would wake up thinking we felt something crawling all over us. It has been almost a year since our encounter with bedbugs and we still have not planned an overnight trip because we are so fearful of encounter the disgusting pest.