Anonymous on 01/22/2013
My faimly and I arrived at midnight on Jan 17th. Got into the room dropped our bags and went to bed. 30 min after the lights went out felt something crawl on my hand. Woke up and showered at 6 am, flipped the sheets back and saw bed big crawling on the sheet. I grabbed it and it "squished" between my fingers.....bloody! We also found some blood stains on the pillow. I reported it to the front desk they sent someone up with plastic bags for us to put our clothes in. We were traveling and l
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eft at 7am. After no call from the manager I called the 1-800 # for Mariott and they contacted the Monrovia site. I was then conferenced with the corporate manager and the head of maintanence who confirmed bed bug activity. We were told to have our clothes, bags dry cleaned and that they would pay the cost. I have numerous bites on my right arm and a few on my left hand. The rest of the faimly was either not bitten or did not have the alergic reaction that I did. Most of my bites have blistered and are itchy and painful. Our nights stay was comped.