Anonymous on 09/28/2015
Just like the other blogger, I have also been bit by bed bugs at the JW Marriott. I definitely expected more. After I complained, they offered me some points; seriously?
The hotel denied the existence of bed bugs. After I sent them pictures of the bites and demanded a full refund, they gave me a partial refund. I did not want to bring the bed bugs home so I threw away ALL my luggage.
BAD BAD EXPERIENCE - stay away from this hotel.
Anonymous on 06/22/2011
I stayed at this very high end hotel from June 16th through the 19th. Everything was fine and the stay was pleasant until I came home Monday night with red lesions all over my back and left arm. When looked at by a doctor, he had confirmed that they were definitely bed bug bites. I have never encountered bed bugs in my life and am so ungodly disgusted at how this could happen at the JW Marriott. I have stayed at plenty hotels in my life with this particular hotel being one of the nicest and have
never encountered any issues such as this. They have yet to contact me after multiple attempts to talk to them about this bed bug issue.