Anonymous on 10/06/2014
Not 100% sure it was this hotel, but stayed there Sept. 27th. The next morning I had red marks on my neck, slightly itchy. After traveling back to NYC, 4 days later I have bites that appeared all over my right arm and shoulder and left ankle. On Sept. 28th I stayed at a Doubletree in Dana Point, so not sure which hotel was responsible, but the neck marks presenting first are making me lean towards L.A.
Anonymous attendee of a writer's conference held Aug 2-5 2013 at Hyatt Regency Century Plaza on 08/07/2013
Stayed at the Hyatt Regency Century Plaza Aug 4 and 5 2013 and woke the first night with some bites on ankels and backs of legs. Was unsure what they were, thought perhaps it was an allergic reaction to something else. After the next night, more red raised bites and terrible itching. showed to a couple of friends and they urged me not to say anything as they felt it would raise a problem for the convention we were attending at the conference. Now I am home and my legs are swollen and beat red wi
th itching. I have an appointment to see a dermatologist as I'm afraid I'm having a horrible reaction now the number of bites. This hotel looks so upscale and the price is certainly not cheap at hundreds of dollars a night. I am infuriated and angry at myself for allowing myself not to speak up for fear of ruining a conference for 1200 plus other members. I have to wonder how many others had the same problem but were told to not say anything so it would not impact the conference. Instead, I'm getting sick and I'm in pain.
K.B. Allen on 05/06/2013
I do not understand others claiming that the hotel has bedbugs one year after they visit! Really? If I saw bedbugs, I would report it that very minute to management. I highly doubt all these reports of bedbugs.
Anonymous on 05/05/2012
I stayed at this hotel three nights for a business trip (during April 2011). Upon leaving the hotel I had more than 150 bed bug bites on my body. Both the hotel & my doctor confirmed the incident.
I would inspect your room if you are staying at this hotel.
Anonymous on 03/28/2012
If they had a problem in the past it seems they corrected it.
Very clean hotel.
bittenguest on 01/12/2011
Stayed during the summer of 2010 and developed characteristic straight lines of itchy bumps on my ankles and legs. I got a few bites on my shoulders as well. Although the amenities were comfortable, these parting gifts were not. I would caution future guests against staying here.
Evonne Sturdevant on 10/15/2010
I stayed at the Century Plaza for a corporate convention last month in September. We all raved about the cleanliness of the hotel. I travel a lot, personally, and my colleagues and I meet annually for this conference. I'd definitely stay here again ... and, no, they don't have bed bugs for heaven's sake! Get a grip people.
Anonymous on 10/07/2010
On behalf of the Hyatt Regency Century Plaza, please allow me to reach out to you regarding your stay at our property.
We take every report of bed bugs very seriously. If a guest reports that he or she may have found bed bugs, we take swift action. We immediately remove the room from service and call in a nationally recognized pest control expert to investigate the room and take all steps necessary to address the situation.
The safety of our guests and the cleanliness of our facilities a
re top priorities. The trained and knowledgeable housekeeping staff at the Hyatt Regency Century Plaza are one of the best lines of defense along with our regular inspections. We pride ourselves on keeping our teams equipped with the knowledge, training, and tools needed to identify and address any issues, and we regularly review our housekeeping standards and procedures to ensure each Hyatt guest enjoys a safe, clean, and comfortable environment in our hotels.
I invite you to contact me at the hotel if you can provide us with more information about your stay and these alleged incidents, such as the dates of your stay and your room number. We encourage all of our guests to report any alleged incidents to us promptly so we can quickly address the situation.
Executive Assistant Manager, Rooms Division
Anonymous on 09/08/2010
I visited back in July 2009 and experience my first encounter with waking up to scores of bed bug bites. The location was great, however I will not return as the bites took several weeks to heal from.
El Cajon CA 92021
Anonymous on 03/12/2010