Springhill Suites
17601 Fitch
Irvine, CA 92614-6021

Found 2 reports:

We (my husband, two sons and I) stayed in a 2-queen bed room on 11/27 and I slept with my 4-month-old son. At around 2 am, my son cried and woke me up. I got up to nurse him and saw a bedbug crawling on the bed. I used a pillow to squish it and kill it. Then I saw fresh blood. We got up immediately and washed our clothes. We did not sleep since then. Very exhausted. Our thanksgiving holiday was totally ruined. We asked reimbursement for a luggage since we were not sure if there are bedbugs in o

ur three luggages. We wanted to torsh them, however, the hotel refused it. Very unsatisfied with them. The manager is rude and a lier. Never go there again!

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We checked in on 09/22/15 for a 1 night stay. Our room was room # 222. On the morning of 09/23/15 while getting ready for the day I put my foot up onto the bed to put lotion on and happened to notice something crawling on the side of the mattress. I called over my friend to take a look and we realized it was a bed bug. It was large, which made me think maybe it wasn't a bed bug, but it looked like a bed bug. We called the front desk and they didn't really act surprised but apologized and offered

us another room. We were checking out so it didn't matter. We captured the bed bug in a ziplock baggie and left a note for who ever was going to look into it. I am a freak when it comes to hotels so I had taken all of the precautionary steps to keep myself bed bug free like put my luggage on the luggage rack and make sure my purse stayed on the table & not on the bed at any time. I did get bit, I noticed that afternoon I became itchy & had a very straight line of 6 bites up my back and 2 bites on my arm. The manager of the hotel called me and explained they have that room closed so it can be properly exterminated and they did not find any other bed bugs, but they did confirm the one we found was a bed bug. They were very kind and reimbursed our room. The hotel was very nice and the people were very nice. I don't think I would ever stay there again just because of my experience but I don't think it is a bad place to stay. They seemed to really care and wanted me to know it was being taken care of.

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18 bedbug reports near this address:

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