Anonymous on 09/24/2015
Checked into our room. Upon inspection of the mattress I found 2 small red bugs. The maintenance man came up and told me they weren't bedbugs and he would know because he's taken them home from the hotel before. We asked for a different room regardless. The next morning the Heat Team showed up. I called the front desk. They informed me that they did indeed have a room on the sixth floor that had been closed for a week because it had bed bugs. I asked to speak to the manager who informed me that
the front desk employee was lying and it was just preventative maintenance.
C. Matthews on 05/23/2010
Two bed bugs were found in the bed on May 19th shortly after turning out the lights late at night, then turning them on again. We chose to leave the hotel immediately and relocate to another property.