checked in late 6/16/13 didn't notice bed bugs the first night and didn't spend much of the day there. Morning of 6/18 friend woke up with at least 10 bites immediately took off all the sheets and sure enough found a couple of dead ones and at least 1 full bed bug. Did not want to spend an additional second there so packed up and turned in my keys. Mentioned the bed bugs in the room and their reaction was a "sympathetic" "oooooohh nooo" I did not even bother asking for a refund just wanted to ge
Checked in 6-17-13. I travel a lot for work and always bring my own linen and blankets because this chain is not the cleanest. I always inspect the mattress. As usual I only found filthy mattress with stains, particulate matter and foreign hairs. No bed bugs seen.....Until morning. Found one crawling on my bed!! Got it on video and captured it. Showed it to the front desk. She asked if I could come back when the manager was there after 9 a.m. I had to work so, No I couldn't. She apologized and r
efunded me the night and cancelled the rest of the week. I left my linen there as I didn't want to increase the chance of transporting them home with me!! I will be writing a letter requesting reimbursement for the linen. Not happy.