Anonymous Disneyland vacationer on 11/17/2014
Our family arrived on Nov 8, 2014 and we checked for any evidence for bed bugs before settling into the room. We found one a bug between the fitted sheet and mattress encasement. We immediately alerted the management and they gave us a full refund on our planned 3night stay without any hassle. They went into the room with four staff personnel as we were leaving.
ANONYMOUS on 07/16/2013
Me and my family stayed at this hotel in July of 2013 for 3 nights for the convenience. We immediately noticed that the carpet in the room was damp and had been shampooed. We thought that it may have been because the hotel had a very clean, no tolerance policy. Every night I was itchy but I didn't think anything until I was playing online poker on my phone, and noticed somehing crawling across my screen. I showed my wife and killed the bug which had blood inside of it, and it all came together a
t that point for me. The room we stayed in most likely had been reported for the bed bugs, they cleaned it shampooed the carpets, and let us stay in it. Ridiculous I will never stay there again, and if you are thinking about it STAY AWAY!!
Anonymous on 11/30/2012
November 2012 stayed at the Park Vue Inn. Family now covered in Bed Bug Bites
Anonymous on 10/15/2012
Found a single bedbug in the bed in the middle of the night. Reported to manager who refunded half of the night's stay and offered to move us to a different room.
Anonymous on 11/18/2010
I stayed in one of their "suites" and came home with plenty of bites. I went to the front desk to get an answer and the first thing that came out their supervisors mouth was oh we will be giving you a discount. I know she knew there was bed bugs in this room she didnt even look alarmed. She offered me to move rooms to a sandard room. If there suite was infected what makes me think their standard room isn't.