Anonymous on 11/15/2013
My friend and I stayed here in a room with 2 queen beds on the second floor. We had a great stay with very comfortable beds!
After we set our luggage off the floor, we will always check the bed seams, sheets and corner floors of all hotel rooms we check into!
This hotel is a great place to stay and a great breakfast is included!
Sherry Crawford on 02/19/2011
WE stayed at this hotel in July of 09, had no problems with bedbugs. We hadf a enjoyable stay and would certainly stay there again.
Marcus Collins - Manager on 04/02/2009
This is to respond to the post by Karen Jackson below and provide some context. No bed bugs were ever found in the room, neither by the local health inspector nor by any other guest who has stayed with us. The room was inspected by both the inspector and myself, with particular attention to the seams of the mattress. To my knowledge in fact, no bed bugs have ever been found at this relatively new and extremely clean property.
Ayres Hotel Anaheim on 02/22/2009
I stayed here from Sun.October19- Thursday morning the23rd,2008. On Mon. I noticed some itchy spots on ny right forearm. I got Benelyn some spray to put on them. By the end of the next day I had more bites on me--arms and legs. By Wednesday, I had somewhere between 200 and 300 bites on me. I called down to the front desk and they called the Hotel Doctors of America. One arrived to see me and gave me a shot --of antihistamine, some Prednesone and I had to go to the Drug Store to get some crea
m to put on that night. All that cost me $US 460 approximately. I was leaving to come back to Canada the next morning. By Thursday I had even more bites!!!
I question why the Dr. didn't tell us (my friend that was travelling with me who also had SOME bites---not nearly as many as me!) to GET OUT OF THAT ROOM. AND WHY didn't he alert the Hotel about this problem????
I wrote to the Hotel and my lawyer and I asked them to compensate me for the cost of the room, the Doctor's visit, my luggage--which is still quaranteened on my deck-- my clothing that is all too small now, AND FOR THE MONTH OF MY LIFE THAT I LOST BECAUSE OF THIS PROBLEM. I was on drugs that I never in my life knew that I would have to take--with a lot of adverse side effects. AND by the way, PREDNESONE only holds off the reaction until it wears off...it really doesn't do much good.
My lawyer contacted the Dept. of the Environment who sent out an Inspector who said after she caught up with him eventually, that he'd been to the hotel and he couldn't see anything. She asked him IF he'd checked the mattress...to which he asked, "WHY would I do that?" DUH!!!!
I said in another letter that I think the best thing to do would be to quarantine the Hotel Manager or Owner (or both) and the wise Inspector in Room 337 for a week...and then we'll see if they believe my story or not.
DO YOU THINK THEY WOULD DO IT???
THIS IS AN EXPERIENCE I NEVER WISH TO REPEAT!!!
"The Bed Bug Buffet"
Karen Jackson(...I'm signing my name regardless of whether I mentioned a name above or not.)