Anonymous on 01/24/2013
Not sure if it was bed bugs, but I stayed in room 243 on 1/7&8/13 and each morning I woke up with a new "bite" on my stomach. They were like a flea bite but bigger. I've never experienced that before and the marks are still on my stomach from 3 weeks ago.
Jeff Hirsch - General Manager on 12/14/2012
To whom it may concern:
This is a management response to the posting on 12-14-2012 that a guest at our hotel noticed bedbugs. The guest stated that he noticed that a single and live bedbug was spotted on the mattress in his room. Upon sighting, our Chief Engineer accompanied the guest to the room. We then closed down the room, and called our insect control specialist who then conducted an inspection of that room and all other rooms adjacent to it. Upon conclusion the specialist stated tha
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t he inspected the room for bed bug activity, and no bed bug activity was found. In addition the specialist noted that no pest activity was found during his service, there was no structural concern that could cause pest problems, there were no sanitation issues that could cause pest problems, and there were no facility preparation issues. That being said, we cannot argue that the guest noticed some kind of insect activity on the bed. However, by following protocol, we did not find any signs of bed bugs, and have experienced very little insect activity of that kind in the past.
I will be happy to share the documentation with the person who posted the comment, as well as any member of your organization.
Thank you and respectfully yours,